Software license terms

1. Who we are

Licensor is Santiago Lertora, trading as getvram, reachable at hello@getvram.com and enterprise@getvram.com. Site: https://getvram.com. GitHub account for the MIT runtime: santiagolertora.

As of the effective date there is no separate company, LLC, or S.A. named on this site. If that changes, we will put the legal entity name, registered office, and tax ID in this section and the date at the top.

You are the person or organization that downloads, installs, or pays for getvram.

2. Two different licenses

MIT runtime (vram CLI, vram-runtime, public crates in docker-vram) is licensed under the MIT License as published in that repository. These commercial terms do not replace MIT. You may use the MIT runtime under MIT even if you never buy getvram.

Commercial getvram means the daemon, allocator, CUDA/Metal isolation library (libvram.so / libvram.dylib), dashboard, and any binaries or keys we send you after payment or a written license email. That software is licensed, not sold, under this document plus the email that states the machine count, term, and price.

If a signed order or a license email from hello@getvram.com or enterprise@getvram.com states different commercial terms for a named order (price, machines, term), that writing controls for that order only. MIT is never re-licensed by that email.

3. What you get

A non-exclusive, non-transferable license to install and run commercial getvram on the number of machines stated in your order, for the term stated (the public price on getvram.com is one machine, twelve months, USD 199 unless we agree otherwise in writing).

“Machine” means one physical host or one virtual machine on which the daemon runs. A spare copy for backup on the same machine is allowed. Moving the license to a replacement machine after the old one is decommissioned is allowed if you tell us. Running two daemons on two boxes needs two licenses.

You run it on hardware you control. We do not host your GPU, your models, or your containers. We do not provide Kubernetes, a control plane, or a multi-node cluster product as of the effective date.

Support is email to hello@getvram.com during the paid term. We answer as humans. There is no 24×7 operations desk, no guaranteed response time, and no uptime SLA unless a later written order says so.

4. What you must not do

• Redistribute commercial binaries, license keys, or the dashboard as a product, SaaS, or image for third parties, except to your own employees and contractors who use them on a licensed machine.
• Remove copyright or license notices from commercial files.
• Use getvram to provide a public GPU rental or “GPU cloud” to unrelated customers unless we have a written reseller agreement. (You may use it on your own machines for your own workloads or for your employer.)
• Circumvent the grant to hide over-use from the product’s own accounting in a way that you then represent as a licensed deployment. Reverse engineering of commercial binaries is allowed only where mandatory law (including EU Directive 2009/24/EC interoperability) says you may, and only for that purpose.

5. Your data and your GPU

Workloads, models, prompts, CUDA/Metal allocations, and anything that runs under the daemon stay on your machines. We do not receive them by default. If you attach logs or screenshots to a support email, you choose what to send. Do not send secrets or other people’s personal data unless you have a right to.

6. Payment, refunds, term

Fees are as stated on the site or in the license email, in USD unless we say otherwise. A year starts on the date we confirm the license by email.

If you are a consumer in the European Economic Area or United Kingdom and you bought at a distance, you have the statutory 14-day withdrawal right unless you asked us to start delivery of digital content during that period and acknowledged that you lose the right. Business customers: fees are non-refundable except as mandatory law requires or as we agree in writing.

Non-payment after a written reminder of at least 14 days lets us terminate the commercial license. MIT use is unaffected.

7. Export and third-party IP

You are responsible for export and sanctions law that apply to you (including US EAR if you download from the US or use NVIDIA CUDA). NVIDIA, Docker, Apple, and Ollama are other people’s trademarks and software. getvram is not affiliated with them. CUDA and Metal are their APIs; your use of those stacks is under their terms.

8. Warranty

The MIT runtime is provided under MIT, which disclaims warranty. Commercial getvram is provided “as is” except that for 30 days after we first send you the binaries we will use reasonable efforts to fix a defect that makes the grant fail on a supported configuration we documented (Linux NVIDIA with the imported VMM heap, or macOS via vram run and libvram.dylib), if you report it by email with enough detail to reproduce.

We do not warrant that no CUDA OOM will ever happen, that every framework’s allocator path is interposed, or that Docker Desktop on a Mac can see host Metal. Those limits are described in the docs.

Mandatory consumer guarantees in your country of residence are not excluded where they cannot be excluded.

9. Liability

We are not liable for lost profits, lost GPU time, model corruption, or indirect or consequential loss, to the extent the applicable law allows.

Our total liability arising out of commercial getvram in a twelve-month period is capped at the fees you paid us for that period for the affected licenses. This cap does not apply to death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

10. Privacy

How we handle personal data on the website and in email is in the Privacy notice. The Cookie policy lists storage in the browser.

11. Changes

We may update these terms for new purchases and renewals. The version that applied on the date of your license email remains the version for that term unless we both agree otherwise or the change is required by law. The date at the top of this page is the current public version.

12. Law and disputes

These terms are governed by the laws of the Argentine Republic, excluding conflict-of-law rules. Courts of the City of Buenos Aires have jurisdiction, except that: (a) you may always bring a consumer claim in the courts of your residence where the law gives you that right; (b) EU/EEA/UK persons keep GDPR rights and may complain to their supervisory authority; (c) if you are a consumer, mandatory protections of your habitual residence still apply.

13. Contact

Legal and licenses: hello@getvram.com. Put “License” or “Terms” in the subject if you want it found later.